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Fixing QuickBooks Error PS038: Payroll Tax Table Update Error

QuickBooks Payroll Tax Table Update Error PS038 is an error that can occur when you are trying to download or install the latest payroll tax table updates in QuickBooks Desktop. This error is usually caused by a file that is corrupted or damaged in some way.

The tax table in QuickBooks Desktop is used to calculate payroll taxes for employees, and it needs to be updated regularly to ensure that the correct taxes are being calculated. When you encounter this error, you may not be able to update the tax table, which can result in incorrect payroll calculations and potentially lead to penalties from the IRS.

To fix this error, there are a few steps you can take, including checking for updates, verifying your payroll subscription, and performing a repair of QuickBooks Desktop. In some cases, you may need to contact QuickBooks support for further assistance.

Introduction to QuickBooks Payroll Tax Table Update Error PS038

QuickBooks is a popular accounting software used by businesses of all sizes. One of the key features of QuickBooks is its ability to manage payroll and taxes. However, sometimes users may encounter errors while updating the payroll tax table. One such error is the PS038 error.

The PS038 error occurs when QuickBooks is unable to verify the digital signature on the payroll update file. This can happen due to various reasons, such as an outdated version of QuickBooks, a corrupted download file, or an issue with the Windows operating system.

Causes of QuickBooks Payroll Update Error PS038

There are several reasons why the PS038 error may occur. One common cause is an outdated version of QuickBooks. If you are using an older version of QuickBooks, it may not be compatible with the latest payroll tax table update. In this case, you need to update your QuickBooks software before attempting to update the payroll tax table.

Another cause of the PS038 error is a corrupted download file. If the download file for the payroll tax table update is corrupted, QuickBooks will be unable to verify the digital signature on the file. You can try downloading the update file again from the QuickBooks website to fix this issue.

Resolving QuickBooks Payroll Tax Table Update Error PS038

To resolve the PS038 error, there are several steps you can take. First, make sure that you are using the latest version of QuickBooks. You can check for updates by going to the Help menu and selecting ‘Update QuickBooks’.

If updating QuickBooks does not resolve the issue, you can try manually downloading and installing the payroll tax table update. To do this, go to the QuickBooks website and search for the latest payroll tax table update. Download the update file and then install it manually by following the instructions provided.

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Preventing Error Message Ps038 in QuickBooks

To prevent the PS038 error from occurring in the future, it is important to keep your QuickBooks software up to date. Make sure to regularly check for updates and install them as soon as they become available.
You should also ensure that your computer meets the minimum system requirements for QuickBooks. If your computer is not powerful enough to run QuickBooks smoothly, you may encounter errors like the PS038 error.

Contacting QuickBooks Support for Help with PS038 Error

If you are still unable to resolve the PS038 error after trying the above steps, you can contact QuickBooks support for assistance. QuickBooks offers both phone and chat support, as well as a community forum where you can ask for help from other QuickBooks users.

When contacting support, be sure to provide as much information about the error as possible, including any error messages you have received and the steps you have taken to try to resolve the issue. This will help the support team diagnose the problem more quickly and provide you with a solution.


The PS038 error can be frustrating for QuickBooks users who need to update their payroll tax table. However, by following the steps outlined in this presentation, you can resolve the error and prevent it from happening in the future.

Remember to keep your QuickBooks software up to date, ensure that your computer meets the minimum system requirements, and contact QuickBooks support +1-(855)-955-1942 if you need additional assistance. With these tips, you can keep your payroll and taxes running smoothly with QuickBooks.